INTERNAL INTEGRATION IN SUPPLY CHAIN INTEGRATION: A SYSTEMATIC LITERATURE REVIEW

Andréia de Abreu, Rosane Lúcia Chicarelli Alcântara

Resumo


Supply Chain Integration (SCI) is a topic which gains growing attention in studies related to Supply Chain Management (SCM). The discussions on integration in the papers regarding SCI are divided into two categories: (i) external integration which refers to integration between firms and external partners including suppliers and customers, and (ii) internal integration which refers to integration among firms' internal functions. However, the understanding of what influences SCI remains incomplete. This paper aims to investigate the literature in this research area, more specifically on internal integration in SCI. The searching is based on a Systematic Literature Review. The analysis of the discussions of the articles selected resulted in the systematization of three intervening factors of internal integration to SCI: (i) enablers factors, (ii) barriers and (iii) influence of the human factor. The results may assist researchers and practitioners in designing an internal organization setting that enables the performance of supply chain practices effectively.

Palavras-chave


Supply Chain Management; Supply Chain Integration; Internal Integration; Systematic Literature Review

Referências


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